Fees and rebates

Find consultation costs, Medicare rebate amounts, what you can expect to pay out of pocket, and how to settle your account.

Rebates are claimed on the spot — you only pay the gap on the day

Family Health on Highway is a full-fee clinic. Payment in full is required on the day of your consultation.

For eligible Medicare services, we can submit your Medicare claim at reception after your appointment.

Cash, EFTPOS and Afterpay are all accepted.

Your first consultation is privately billed

All patients are charged the applicable full consultation fee for their first appointment at Family Health on Highway.

This includes:

Children
Pension card holders
Health Care Card holders

After their initial consultation, patients aged 12 years and under are bulk billed for eligible consultations.

If you are unsure which fee applies to your appointment, please contact reception before booking.

Reducing your out-of-pocket costs

Medicare rebates apply to standard and long consultations. Select your patient type below to see what you will pay.

Consultation type	Fee	Medicare rebate	Out-of-pocket cost
Standard consultation Item 23 — up to 20 minutes	$115.00	$45.05	$69.95
Long consultation Item 36 — 20 to 40 minutes	$180.00	$87.10	$92.90
Phone consultation	$90.00	$45.05	$44.95
Prolonged	$225.00	$128.35	$96.65
Skin Check	$180.00	$87.10	$92.90
Antenatal	$125.00	$48.00	$77.00
Fees shown apply to patients with a valid Medicare card. Rebates are claimed at reception on the day of your consultation.

Consultation type	Fee	Medicare rebate	Out-of-pocket cost
Standard consultation Item 23 — up to 20 minutes	$90.00	$45.05	$44.95
Long consultation Item 36 — 20 to 40 minutes	$150.00	$87.10	$62.90
Prolonged	$190.00	$128.35	$61.65
Antenatal	$101.90	$48.00	$53.90
Phone consultation	$90.00	$45.05	$44.95
Discounted fees apply to pensioners and Health Care Card holders. Please present your card at reception.

Consultation type	Fee	Medicare rebate	Out-of-pocket cost
Standard consultation Up to 20 minutes	$115.00	Not applicable	$115.95
Long consultation 20 to 40 minutes	$180.00	Not applicable	$180.90
Phone consultation	$90.00	Not applicable	$90.95
Private patients and those without Medicare pay the full fee, with no rebate available. A tax invoice is issued for your own private health fund claim.

Appointments cancelled less than 2 hours before the scheduled time, as well as no-shows, will incur a non-rebatable fee of $80 + GST at our medical centre.

Other Services

Certain procedures, examinations and services may attract additional fees.

Skin procedure — mole removal / excision
Mental Health Care Plan
Medicare rebate for Mental Health Care Plan
Implanon insertion
Implanon removal
Iron infusion

Some services are privately billed and may not attract a Medicare rebate. Please ask reception about the expected fee before your appointment or procedure.

Which consultation is right for you?

If you are unsure, book a standard consultation and our reception team will advise if your reason for visit needs longer. Telling us up front helps us allocate the right amount of time.

Examples may include:
Several health concerns
A skin check
Mental health care planning
Chronic condition reviews
A complex medical history
If you are unsure which appointment to book, please contact reception.

Payment methods

Where an eligible Medicare claim is submitted through the practice, your rebate may be reimbursed using:

We do not take Private Health Funds & all private health claiming must be done by the patient.

How are Medicare rebates reimbursed?

Where an eligible Medicare claim is submitted through the practice, your rebate may be reimbursed using:

A physical debit card with a savings account attached.
Your nominated bank account linked to Medicare.
A different bank account, where the required BSB and account details are provided.

What is your cancellation policy?

Appointments cancelled less than 2 hours before the scheduled appointment time, as well as appointments that are not attended, will incur a:

$80 + GST non-rebatable fee

This fee cannot be claimed through Medicare.

Who is bulk billed?

Family Health on Highway is a full-fee practice.

All patients are privately billed for their first appointment, including children and concession card holders.

After the initial consultation: DVA patients and children aged 12 years and under are bulk billed for eligible consultations.

The practice reserves the right to change its billing procedures at any time.

If you are unsure whether bulk billing applies to your appointment, please contact reception before booking.